With the explosion of VoIP telephone systems in the past few years, it seems that it is just a matter of time until traditional phone systems will become obsolete in business. But are VoIP telephone systems really for everyone?
VoIP (Voice Over Internet Protocol) systems allow users to make and receive phone calls via their standard broadband connection from their phone or computer via their VoIP handset.
VoIP technology has many benefits over standard telephone systems, owing to its non-reliance on conventional telephones and telephone lines. Two of the primary benefits are a substantially improved quality of audio and significantly reduced call charges.
As with any technological system, the higher the quality of equipment you use, the better the system will function. A standard VoIP system will require a computer with broadband internet, speakers and a microphone. For convenience and to improve call quality, however, a headset with built in microphone is also recommended.
Presently all VoIP systems suffer from reliability issues due to the fact that they all use standard broadband connections. As we all know, these connections are prone to faults which can result in the broadband system being out of action for anything from a few minutes to several hours
Making emergency calls through a VoIP system can also be an issue due to the need to route any emergency call through a nearby call centre along with the difficulty in geographically locating network users. There are systems that combat this problem, however, such as those from VoIPDito.
But the most important fault with the large majority of current VoIP systems is security. Ironically it is significantly easier to implement secure connections through VoIP phones, however, most VoIP phone systems do not, as yet, support encryption.
So there you have it. Although there are still some issues with VoIP technology, they are small in comparison to the benefits. And given the speed at which technology improves, it will surely just be a matter of time until each and every business installs a VoIP phone system and standard phone systems become a thing of the past.
VoIP (Voice Over Internet Protocol) systems allow users to make and receive phone calls via their standard broadband connection from their phone or computer via their VoIP handset.
VoIP technology has many benefits over standard telephone systems, owing to its non-reliance on conventional telephones and telephone lines. Two of the primary benefits are a substantially improved quality of audio and significantly reduced call charges.
As with any technological system, the higher the quality of equipment you use, the better the system will function. A standard VoIP system will require a computer with broadband internet, speakers and a microphone. For convenience and to improve call quality, however, a headset with built in microphone is also recommended.
Presently all VoIP systems suffer from reliability issues due to the fact that they all use standard broadband connections. As we all know, these connections are prone to faults which can result in the broadband system being out of action for anything from a few minutes to several hours
Making emergency calls through a VoIP system can also be an issue due to the need to route any emergency call through a nearby call centre along with the difficulty in geographically locating network users. There are systems that combat this problem, however, such as those from VoIPDito.
But the most important fault with the large majority of current VoIP systems is security. Ironically it is significantly easier to implement secure connections through VoIP phones, however, most VoIP phone systems do not, as yet, support encryption.
So there you have it. Although there are still some issues with VoIP technology, they are small in comparison to the benefits. And given the speed at which technology improves, it will surely just be a matter of time until each and every business installs a VoIP phone system and standard phone systems become a thing of the past.
About the Author:
Saul writes regularly about Voip systems technology for his website which can be found here asterisk previous examples of his research and writing can be found here internet telephony