By 2017, the Enterprise Softphone market is predicted to reach a value of over $200 million and account for nearly 3 million units in volume sales. An immense figure indeed, which has been powered and pushed forward solely by the ever growing pervasiveness of Voip networks.
For anyone not in the know, don't let the name confuse you. A 'Softphone' rarely resembles a phone at all, per se, but rather a piece of software/ computer application that enables users to make calls directly from their computer - in effect turning their computer or laptop into a telephone.
And if thats not crazy enough for you then youll be pleased to know that Softphones can come in a variety of different formats from a USB phone - which looks and feels like a real phone but connects to your computer's USB - to a simple microphone and headset arrangement.
And while still a long way off from the dizzy heights of mobile and desktop phones, there are certain areas where Softphones are kind, such as in the often overlooked and regularly undervalued enterprise workspace.
The enterprise workspace includes call centres - an area where Softphone rise is nothing short of phenomenal - where the advantages offered, such as the opportunity to remove all wired hardware requirements along with drastically increasing mobility, are just too great to overlook.
Another key factor in the rise of popularity is the rise in the mobile worker population which demands for mobile workers to be able to stay in touch with headquarters whilst out of the office. This has given rise to a new wave of enterprise mobility where organisations can allow their mobile employees to access the companies resources through remote access points via their Softphones.
At present, the latest findings published in the New Market Research Report on Enterprise Softphones show that although the US represents the largest regional market, Asia-Pacific is by far the fastest growing market in terms of both volume sales and revenue, growing at a rate of more than 19% & 13% respectively.
But the most important thing with all Voip technology is, and will continue to be, the quality of service given to you by your Voip provider to ensure that you remain connected, protected and backed up against all eventualities all of the time. So when choosing a Voip provider make sure you do your research first.
For anyone not in the know, don't let the name confuse you. A 'Softphone' rarely resembles a phone at all, per se, but rather a piece of software/ computer application that enables users to make calls directly from their computer - in effect turning their computer or laptop into a telephone.
And if thats not crazy enough for you then youll be pleased to know that Softphones can come in a variety of different formats from a USB phone - which looks and feels like a real phone but connects to your computer's USB - to a simple microphone and headset arrangement.
And while still a long way off from the dizzy heights of mobile and desktop phones, there are certain areas where Softphones are kind, such as in the often overlooked and regularly undervalued enterprise workspace.
The enterprise workspace includes call centres - an area where Softphone rise is nothing short of phenomenal - where the advantages offered, such as the opportunity to remove all wired hardware requirements along with drastically increasing mobility, are just too great to overlook.
Another key factor in the rise of popularity is the rise in the mobile worker population which demands for mobile workers to be able to stay in touch with headquarters whilst out of the office. This has given rise to a new wave of enterprise mobility where organisations can allow their mobile employees to access the companies resources through remote access points via their Softphones.
At present, the latest findings published in the New Market Research Report on Enterprise Softphones show that although the US represents the largest regional market, Asia-Pacific is by far the fastest growing market in terms of both volume sales and revenue, growing at a rate of more than 19% & 13% respectively.
But the most important thing with all Voip technology is, and will continue to be, the quality of service given to you by your Voip provider to ensure that you remain connected, protected and backed up against all eventualities all of the time. So when choosing a Voip provider make sure you do your research first.
About the Author:
Saul Saresi writes regularly about the world of Voip practices and technology virtual telephone number More information about Voip can be found on his site Voipdito voip for business